功夫：2009年11月2日（周一）上午10：00-11：30

Global Operations: Strategies for Managing Diverse Disruptions

Presenter: Professor Z. Justin Ren,

BostonUniversityand Massachusetts Institute of Technology (MIT)

Abstract：

Businesses, especially global businesses, face a wide variety of shifts– we call these global disruptions– that can have a significant impact on their strategy and business performance. The distributed nature of global operations offers a unique set of business and operational innovation levers for dealing with these disruptions. Based on a survey of 242 global firms, we find that the best performing firms adapt and act rapidly by wielding multiple types of innovations simultaneously. Yet, developing such rapid responses across multiple functions and types of innovations is a daunting challenge that seems to stump a large number of these firms, especially in resource constrained settings. We introduce the idea of “multidextrous responses” to describe how global firms can prepare and respond to these disruptors.

Bio：

Z. Justin Ren is an Associate Professor of Business Administration and Dean's Fellow in the Operations and Technology Management Department at Boston University School of Management.